Google review stars disappear

When this page below loads the Stars show on my Google reviews display. Then after a few seconds, they disappear.

(Bay Window Curtain Tracks)

However, on my homepage, this issue doesn’t happen. The only difference I can see is that there is a Cognito form on the problem page. Where there isn’t on the home page. I’m not sure when the Cognito form loads this then affects the Google reviews widget.

Does anyone have any ideas I can try?

All the best, Lee

2 Likes

Hi @Lee5 :wave:

There was a conflict with the Custom CSS of the Photo Gallery widget, but we’ve fixed it.

Could you please check it and let me know if everything is fine on your end?

Hi Max, Many thanks and that has fixed the problem. I have the same problem on a fee other product pages. Im assuming if i copy the custom CSS over to the other gallery widgets this will fix those as well. I will have a go and update you.

All the best, Lee

2 Likes

Yep, please try it out and let me know if it helped.

If the issue still persists, please send me links to these pages. We’ll be happy to check it for you :slightly_smiling_face:

Hi Max, I have updated the CSS code on all my gallery widgets and everything is now working.
Many thanks for your help.

Al the best, Lee

2 Likes

Awesome, thanks for the update! We’re always here in case of any questions or issues :blush: