GDPR & EU AI Act Compliance for AI Chatbot

Hello,

In line with the requirements of the EU AI Act and the GDPR, we understand that - similarly to websites - users should provide consent to the Privacy Policy before initiating interaction with the chatbot.

Could you please clarify how we can best implement this? Specifically, we would like to have a checkbox ensuring users explicitly accept the Privacy Policy prior to starting a conversation with the bot.

Thank you in advance.

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Hi there, @cooprativa_Agencia :waving_hand:

To add a consent checkbox, please go to the Skills tab and add Collect Contacts:


Then select Require Before Agent’s Answer and check off the Consent Checkbox:


Give it a try and let me know if it worked for you :wink:

Hi @cooprativa_Agencia,

In addition to what @Max recommended, I also recommend adding a GDPR-compliant footer to your chatbot widget. Details below. Cheers!


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