I used the ‘include words’ filter on a batch over over 2500 reviews, and it resultated in only 2 reviews while there are many more reviews that meet the criteria.
Then support explained the widget only captures the last 100 reviews and applies the filter to them, resulting in less then 100 reviews being shown.
It would make more sense to apply the filter first and then limit the result to 100.
Note: I tried to use this workaround to find get reviews in a specific language. The same would be true if you use the filter to find reviews for a specific product.
Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all!
Wondering if this is something that’s in progress still, it kind of kills the filter function if it only looks at the top 100 reviews.
Our use case is for the following examples:
Create a widget that shows the last 100 reviews that mention any words related to delivery (ie. shipping, delivery, postage, dispatch, despatch, shipped etc…) and include that widget on our delivery information page
As above, but related to keywords about staff, and display that widget on our ‘contact us’ page
As above, but words related to an gift related celebration (birthday, Christmas etc) and put it on an appropriate landing page (gift ideas)
I see your point, @Andrew_Cattarin, the description of your use cases was very helpful!
I’m afraid we still don’t have any solution for expanding the limit at the moment, unfortunately. But I understand how beneficial it would be so I really hope our devs will give it a thought.
