Clicks, not views

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1

I would like to see how many clicks the WhasApp button has, so I can separate it from other sources. The view stats is not useful, because it´s the exact stats as the page views number.

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3

Hi there, @Emiliano and welcome aboard :wave:

Happy to say that you can track clicks on the WhatsApp Chat button using the Google Analytics code. For this, please add this part of the code to your website’s <head>:

<script async src="https://www.googletagmanager.com/gtag/js?id=G-ID"></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', 'G-ID');
</script>

In the code above, you need to replace G-ID with your actual website ID for Google Analytics. This article will help you find your ID - Find your Google tag ID.

And then just add the rest of the script right before closing </body> tag:

<script>
function eappsDispatchAnalyticsEvent(event, selector, config) {
    function sendEvent(config) {
        if (typeof ga !== "undefined") {
            ga('send', 'event', {
                eventAction: config.action,
                eventCategory: config.category,
                eventLabel: config.label
            });
        }
        if (typeof gtag !== "undefined") {
            gtag('event', config.action, {
                'event_category':  config.category,
                'event_label':  config.label
            });
        }
    }
    function isHitClass(e, selector) {
        return e.target && e.target.closest(selector)
    }
    if (isHitClass(event, selector)) {
        sendEvent(config);
    }
}
document.addEventListener('click', function (event) {
    eappsDispatchAnalyticsEvent(event, '[class*="Bubble__BubbleComponent"]', {
        action: 'click',
        category: 'Open/Close WhatsApp Chat Widget',
        label: 'Open/Close WhatsApp Chat Widget'
    });
    eappsDispatchAnalyticsEvent(event, "button[title='WhatsApp']", {
        action: 'click',
        category: 'Click WhatsAppChat',
        label: 'Click WhatsAppChat'
    });
}, true);
</script>

This article explains where you can find the info about clicks - Google Analytics 4 (GA4): Where to find my events - Elfsight Help Center

Please let me know if it helps and if you have any other questions :slightly_smiling_face:

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