Background box appearing

Ask the Community General Questions
1
  • Issue description:
    There is a background dialogue box appearing and double close buttons are appearing!

How can I fix this? I am using the Wordpress plugin.

1 Like
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Hello @Bassel!

It’s really great to see you on our forum, I hope you will find this space useful :slight_smile:

I however have to mention that this forum is dedicated to Elfsight cloud apps, thus we can assist with only cloud apps-related questions here. As far as I see, you’re using our WP standalone plugin, which looks and works differently.

I advise you to send your question at codecanyon@elfsight.com, our team will try their best to provide the answers there :raised_hands:t2:

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Hi @Max,

Thank you for your prompt reply.

I have sent an email to the provided address, but I am not getting response.

2 Likes
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Hi @Bassel :wave:

I’ve reached out to our CodeCanyon Support specialist and he’ll get back to you today :slightly_smiling_face:

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Hi Max,

That is great news.

Thanks.

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You’re always welcome :slightly_smiling_face: