Hi Helga:
From my elfsight dashboard I want to manage multiple IG/FB feeds for my apartment communities. How do I add a second, third, fourth, fifth site to my account? I upgraded yesterday but it won’t link me to another IG/FB other than to The Westbrook. From my FB sign-in I manage multiple locations. HELP
Thanks,
Sue
804-665-4013
Hello @Sue3! Please let me step in for Helga.
We are very glad to see you with us! Welcome to Elfsight Community
I see that you’ve opened a support ticket and my colleague Nataliya has already contacted you. As Nataliya said, this issue may happen if you chose a particular Facebook page while creating the first widget.
If you are an admin of several Facebook business pages, you need to select All Pages while connecting your widgets to Facebook:
To fix the issue now, you need to delete Elfsight permissions from your Facebook account here, and reconnect the widgets to Facebook following these steps:
- Click Connect to Facebook:
- Authorize on Facebook, and check all the options (even those pages that you don’t need to connect) in the popup window:
If this option doesn’t show up for you, please click on Edit Settings and choose all pages there:
- Choose the required page from the drop-down menu:
- Save the changes.
If any questions come, please contact Nataliya. She’ll be happy to assist.
Have a great day