I would love to add either a word document or an editable pdf to a form that customer can change the word or pdf file and then submit it to us.
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@Claire thanks a lot for sharing your idea, and welcome to the Elfsight Community! 
I love your idea and I guess it would be a very nice addition to the widget. If this request will get a great deal of votes, we’ll try our best to consider this idea 
Many thanks for your help!