Angely
(Angely)
February 25, 2024, 7:40am
1
Hi. The TikTok widget is not syncing, again and again. You mentioned that it takes 24 hrs to update the cache. It’s not true because there are 2 MONTHS of TikTok that don’t show up on our website using your widget…
TikTok:
(yellow line shows in Widget as latest, red line are the missing actual latest posts)
How to solve this permanently?
1 Like
Max
February 26, 2024, 10:43am
3
Hi @Angely
I am genuinely sorry about this issue!
We’ve fixed it and now the latest posts are displayed on your website. Please check your widget and let me know if everything is fine on your end
Angely
(Angely)
February 27, 2024, 3:09am
4
Thanks, Max. It seems to be working but missing one latest TikTok post.
1 Like
Max
February 27, 2024, 10:14am
5
Hi @Angely
The latest post isn’t displayed because of the cache. The latest video was added 8 hours ago and the widget is updated every 24 hours.
If the cache time is over and the post still didn’t appear in the feed, please let me know and I’ll be happy to help
Angely
(Angely)
February 29, 2024, 12:19pm
6
It’s working well now. Thanks
1 Like