2 months of tiktok posts not showing in widget

Hi. The TikTok widget is not syncing, again and again. You mentioned that it takes 24 hrs to update the cache. It’s not true because there are 2 MONTHS of TikTok that don’t show up on our website using your widget…


(yellow line shows in Widget as latest, red line are the missing actual latest posts)

How to solve this permanently?

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Hi @Angely :wave:

I am genuinely sorry about this issue!

We’ve fixed it and now the latest posts are displayed on your website. Please check your widget and let me know if everything is fine on your end :slightly_smiling_face:

Thanks, Max. It seems to be working but missing one latest TikTok post.

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Hi @Angely :wave:

The latest post isn’t displayed because of the cache. The latest video was added 8 hours ago and the widget is updated every 24 hours.

If the cache time is over and the post still didn’t appear in the feed, please let me know and I’ll be happy to help :slightly_smiling_face:

It’s working well now. Thanks

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Great! You are welcome :wink: