Where are my reviews?

Share your use case and provide as many details to support your idea as possible. Thank you! :blush:

I can’t find a way to read what reviews I received through here. I looked on Google but they are not there, yet elusive says I have used up all of my review space? Where do the reviews f

Go if not on google?

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Hi there, @Takisha_Johnson and welcome to the Community :waving_hand:

Do you mean that the customers submitted reviews through the widget and they didn’t appear on Google? If so, the Write a Review button just redirects users to the Leave a Review page on Google and the review submission is handled by Google.

Thus, if this is the issue you’re experiencing, we recommend you contacting the Google Support.

In case you meant that no reviews show up in the widget, this happens because of the key word filters used in the widget:


If you remove the filters, the review will appear there:


Please let me know if this clarifies the situation or if you have any questions left :slightly_smiling_face: