What is the best way to contact Affiliates support?

Hello,

I am a top affiliate of Elfsight. However, I haven’t received any replies to my emails for about a year. There are several things I need help with, including the payout issue. So, what is the best way to contact the affiliate department?

Thanks!

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Greetings and welcome to the Community, @ChamalR :waving_hand:

We deeply apologize for the delayed response!

Our Affiliate Manager Mike should have reached out to you in a support ticket. We hope your issue has been resolved, but if you still have any questions, feel free to get back to Mike.

P.S. You should see the email from Mike in your inbox :slightly_smiling_face:

I have had the same issue, I have submitted mutliple requests, sent multiple emails, and haven’t gotten any response ib over a year.

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Hi there, @Todd_Bogert :waving_hand:

I am so sorry for this inconvenient situation!

We’ve received your request and our Affiliate Manager Mike will contact you today :slightly_smiling_face: