The Welcome message that is In-chat only is a nice touch, you guys need to get the Button Label, when the chat is minimized is the label that shows next to chat bubble. You can add button label to encourage visitors to open the widget. I don’t want my label button to say
“Hi there
How can I help you today?” as same message when open chat
Instead I want to say something like: “Get Instant Help! ”
Would you like the label to be displayed on the left side of the bubble? Should it disappear when the chat window opens, or would you prefer to always keep it visible?
What I was trying to say, the button label needs to be different than the welcome message. Like example: the chat is minimized, if I choose the bubble (instant or delayed) will show Get Instant Help!
next to the chat icon, then when you click and the chat opens, then there is my welcome message: Welcome, how may I help you today? you can go to our website nycchighgrove.com we use TIDIO with the lyro chat, if you guys can get something similar to that, I will definitely switch to you guys
Note: Custom JS operates only upon widget installation, not in preview mode. So, you’ll see this button label on the page where the widget is installed and when opening widget’s Share Link.
Check it out and let me know if you like the result
@Max you are the man! Maybe in the future you might want to implement something like this natively speaking, we can do custom changes from widget menu and not in the actual code, I did make couple tweaks, remove the emoji image and the script let me use actual emojis, so when I change the label name I can add any emojis I want. Thanks again and keep up the good work!