The ability to also get some sort of unique ticket number per completed form in the notify me mail.

The workaround with the date is possible using the Hidden field option. ▶ Add the Hidden field to your form ▶ Copy the ID of the Hidden field and add it to the Subject field in the Notify Me section ▶ Adding the code to the Custom JS Please check it out and let me know if you like the result …

Hey there! I tried this suggestion in my form because my client is a catering company and a unique ID for each quote request is critical so the emails don’t group together in Gmail (I considered using the email in the subject line as a unique identifier but that won’t work with repeat customers). T…

Ohhhh… did it only work once because I’m still using the free plan? We are planning on upgrading but I was testing out Elfsight for the first time.

Hi @Juanima_Hiatt welcome to community, :clap: Can you describe how you went about implementing this? Actually, this works well. I solved it like this and I also forward it to gmail, among other things. Create Ticket ID And then add the ID to the email. [grafik] Unfortunately, I can’t judge wh…

Hi @Sina ! Thanks for the welcome! :smiley: After my post last night, I upgraded to the paid plan and then tried another form submission, and it generated the unique ID in the subject line. (Yay!!) The free plan doesn’t allow customizations, so I believe that’s why it didn’t work the other two times…

Apparently it wasn’t because I was using the free plan. I just did three test submissions, and again, only the first one showed up with a unique ID in the subject line. I would rather not extract the user’s IP address – @Max is there another way to ensure that each incoming submission shows up with…

I tried adding the following code at the end of the Custom JS, but it did not fix the issue. All the test submissions I’m doing now do not include the Unique ID (current date_time) in the subject line. form.on('submit', () => { const date = formatDateTime(); widget.setFieldValue('[current-d…

Hi @Juanima_Hiatt :wave: Did you send the test submissions right from the website or from the widget’s configurator?

Morning, @Max ! :wave: I sent the test submissions from the website after publishing the form.

Got it, thanks! I’ve passed this issue on to the devs and will update you once I have their response :slightly_smiling_face:

Unique ticket number per completed form in the notify me mail

Ask the Community Customization

Topic		Replies	Views
Ability have every form submission automatically have a unique identifier number (ID) Form Builder Gathering-Feedback	3	57	July 2, 2025
Forms: How to add unique number to the subject of submissions Pro Tips form-builder , contact-form , forms	0	64	July 2, 2025
Submission ID on forms? Contact Form Gathering-Feedback	3	184	December 4, 2024
Order Number Customization form-builder	6	86	October 28, 2024
Ability to add the form field Id into the "Mail: To" field Form Builder Gathering-Feedback	1	149	October 11, 2022

Unique ticket number per completed form in the notify me mail

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