Tripadvisor reviews widget says "Reviews not found"


I am trying to use the Tripadvisor reviews widget for the first time. I am giving my Tripadvisor business link, which has 9 reviews, but the widges says “no reviews found”. The link I’m giving is correct. I have no idea why the widget cannot find the reviews. I contacted the support, but they weren’t very helpful and just said they are contacting their technical team.

Anyone has any idea on what could be the issue?

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Happy to see you with us! Welcome :wave:

I see that you’ve already contacted our support agent Daria and the issue is resolved now.

If you have any other questions or any assistance is needed, we are always here for you :wink: