Request phone number in England - how to change to Australia

Ask the Community General Questions
1

My chat bot - defaults to to England for user phone numbers. How to I change to default to Australia?

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Hello there, @Michael_Paulse :waving_hand:

Unfortunately, the AI Chatbot app doesn’t have an option to set the default country code, but we have a request for this feature. You can upvote it here - Set default country code phone manually.

The good news is that you can set the default country code using this code in the Custom JS field on the Settings tab of your widget’s settings:

widget.collectContactsForm.setFieldValue('phone', '+44');

Just replace +44 with the desired country code and you’ll be fine :wink:

Note: Custom JS only works on the live site after the widget is installed —it won’t run inside the widget editor or preview.

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4

Awesome thanks

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5

No sweat!

Don’t hesitate to contact us again if you have any questions. We’ll be delighted to help :wink:

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