Hi @John-Paul 
I’m so sorry to hear about the trouble with the Squarespace paddings! I’m sure that we can figure something out for you with the devs if you still require our help after using the Classic Editor method.
Could you please let me know if the paddings still need to be reduced now, after the widgets are live? If so, it’d be great if you let me know an approximate size of the white space that you want to see above and below the widget 
I also passed your feedback to my team, and we’ll make sure to look into making the article you used better.
Speaking about the widgets not showing for some time, I need to say that, unfortunately, we got affected by the recent Cloudflare issue. We’re still recovering from it, so you can keep an eye on the news in the corresponding Forum thread: Elfsight got affected by Cloudflare global network issues.