Number Counter Widget isn't animating on website

Ask the Community General Questions
1

Hello There,
I hope I’m posting in the correct section, please and thank you for any help in advance.

I’m a bit stuck. I’ve tried deleting the widget and remaking, it appears to animate and then break again. I tried posting some custom code I found on another similar post, that didn’t work. I don’t think it’s a ‘view count’ issue (hopefully it’s not a plan issue). Not sure what to do.

Happy to provide any additional information that might be required :slight_smile:

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3

Hi there, @user38624 :waving_hand:

I’ve just checked your website and couldn’t replicate the issue on my end:

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If the issue still persists on your end, please take a screenshot of the Dev Console. I’ll be happy to check things for you :slightly_smiling_face:

4

Hey Max,

Thanks for the prompt response mate, love your work.

I have two number counters installed on my website About page, one was working and one wasn’t.

The attached screenshot of yours is the one that has always been working, whilst the other actually appears to have deleted itself momentarily.

I’ve just readded it to the website, and it’s still not working, screenshot attached.

Let me know if I can help out or provide any additional info :blush:

Cheers, Matt

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5

The issue occurs because the widget is installed in an iframe. To fix it, you should reinstall it avoiding iframes following the steps described in this article: Adding Elfsight widget to Hostinger website - Elfsight Help Center

Check it out and let me know if it helped :slightly_smiling_face: