User case > > > > 420563 Can I suggest that all of the reviews come through and your customer (ME) is notified at the email address you hold for me. The “less than 4*'s reviews” can then be called and dealt with and once their situation is sorted out, we can ask for a better review. I think a lot of your Google review customer’s would welcome this tweak. > Can I suggest that all of the reviews come through and your customer (ME) is notified at the email address you hold for me. The “less than 4*'s reviews” can then be called and dealt with and once their situation is sorted out, we can ask for a better review. I think a lot of your Google review customer’s would welcome this tweak. Can I suggest that all of the reviews come through and your customer (ME) is notified at the email address you hold for me. The “less than 4*'s reviews” can then be called and dealt with and once their situation is sorted out, we can ask for a better review. I think a lot of your Google review customer’s would welcome this tweak.
Welcome to Elfsight family @Ronnie_Slade ![]()
This is a really interesting idea but pretty much difficult to implement, too
We do have it mind and I really hope our devs will find a way to add it to the widget. All the updates will be posted here ![]()
Many thanks for sharing your feedback with us!
Hi Max,
Thank you for your feedback.
Yes, it would kill two birds with one stone. I have set my review filter at 4*,
so 48 and 5* reviews only land on the GBP,
However, the reviews with less than a 4*comments sent through to “my” email,
would probably need a callto address an issue?
Once the situation has been resolved to the customers complete satisfaction,
there’s an opportunity to lift the review to a better position.
A great filterI think.
I do hope the devs can create it.
Here’s hoping and for now,
Ronnie.