User case > > > > 420563 Can I suggest that all of the reviews come through and your customer (ME) is notified at the email address you hold for me. The “less than 4*'s reviews” can then be called and dealt with and once their situation is sorted out, we can ask for a better review. I think a lot of your Google review customer’s would welcome this tweak. > Can I suggest that all of the reviews come through and your customer (ME) is notified at the email address you hold for me. The “less than 4*'s reviews” can then be called and dealt with and once their situation is sorted out, we can ask for a better review. I think a lot of your Google review customer’s would welcome this tweak. Can I suggest that all of the reviews come through and your customer (ME) is notified at the email address you hold for me. The “less than 4*'s reviews” can then be called and dealt with and once their situation is sorted out, we can ask for a better review. I think a lot of your Google review customer’s would welcome this tweak.
Welcome to Elfsight family @Ronnie_Slade
This is a really interesting idea but pretty much difficult to implement, too
We do have it mind and I really hope our devs will find a way to add it to the widget. All the updates will be posted here
Many thanks for sharing your feedback with us!
Hi Max,
Thank you for your feedback.
Yes, it would kill two birds with one stone. I have set my review filter at 4*,
so 48 and 5* reviews only land on the GBP,
However, the reviews with less than a 4*comments sent through to “my” email,
would probably need a callto address an issue?
Once the situation has been resolved to the customers complete satisfaction,
there’s an opportunity to lift the review to a better position.
A great filterI think.
I do hope the devs can create it.
Here’s hoping and for now,
Ronnie.