Most recent reviews not showing in All-in-one-Reviews

Ask the Community General Questions
1

My most recent reviews aren’t coming in. I’ve tried going in and reconnecting, but to no avail. How can I fix this?

Link to page (reviews at the bottom): https://www.casabonitaflorida.com/

2 Likes
3

Hi there, @Kelly_Marie and welcome aboard :waving_hand:

Apologies for the inconvenience!

I’ve forwarded this issue to the dev team and will let you know once I have any news :slightly_smiling_face:

4

On that same app, I’ve added a custom review source with a logo. The preview shows the logo the correct size and placement in the review, but once it goes live it runs off the screen

1 Like
5

Oh, I see that! I’ve also passed this issue on to the devs.

I’ll keep you updated :slightly_smiling_face:

6

Hi there, @Kelly_Marie :waving_hand:

We’ve fixed the issue with the custom logo using this code in the Custom CSS field on the Style tab of your widget’s settings:

.es-source-image img {
  height: 32px !important;
}

.es-tab-inner .es-source-image img {
  height: 24px !important;
}

As for the review update issue, we’re still investigating it. I’ll keep you in the loop :slightly_smiling_face:

1 Like
7

Hi there, @Kelly_Marie :waving_hand:

Apologies for the delayed response!

The issue is fixed and now the latest reviews for the Vrbo source are displayed in the widget. Please check it out and let me know if everything is fine now :slightly_smiling_face: