Good morning. I have logged into my other account, which is not subscribed to my client. The client’s account as you can see in the screenshots is open, and I also attach the screenshots of the post as a sample. You can check yourself that the account is open by entering @elena_miryanova
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Hi, thanks a lot for the info provided!
We continue the investigation, and I do hope we’ll provide a final fix soon 
Thank you so much for your patience, I’ll keep you posted!