How to get rid of the top and bottom black bars in video slider?

Ask the Community Customization
1

Hi!

I’m setting up a video slider with 2 videos, and I want these videos to be fully visible always regardless of the device, but without these top and bottom bars:

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image1920×955 125 KB

Right now it’s configured to full width and the height depends on the content, so I don’t quite understand why are these 2 bars appearing

Thanks!

1 Like
3

Hi there, @N16_Cloud :wave:

Good question! I’ll discuss it with the devs and will get back to you once I have their response :slightly_smiling_face:

In the meantime, you can remove these black bars by setting a custom height for the slides:

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image1840×982 120 KB

4

Hi @N16_Cloud :wave:

Thank you for waiting!

Our devs confirmed that it’s a bug, and they are working on the resolution. I’ll let you know once the fix is released :slightly_smiling_face:

In the meantime, you can remove the top and bottom bars by setting the custom height as I suggested in the previous message.

5

Hi there, @N16_Cloud :wave:

Apologies for the delayed response!

The issue is finally fixed and you can switch back to the Height by Content option :slightly_smiling_face: