Carl2
(Carl)
March 17, 2023, 8:01am
1
Since installing a slider and an instagram feed on the home page, it is working great on desktop but on mobile the screen doesn’t stay static, the content moves left and right when you move your finger or swipe across the screen so it can be left with a blank white screen. When I remove the widgets this doesn’t happen. How can I stop this from happening. It’s only on the home page
Thanks
Carl
2 Likes
You can add this to Custom CSS tab of App (Or if your site has CSS area, you can add it here)
body {overflow-x:hidden;}
2 Likes
Carl2
(Carl)
March 17, 2023, 8:31am
3
Thanks.
Just installed that code into custom CSS on each widget.
Unfortunately it didn’t work.
Any other ideas anyone?
thanks
Carl
2 Likes
Try this new. If it still doesn’t work. Can you share link to page where you added widget?
html, body {overflow-x: hidden !important;}
2 Likes
Carl2
(Carl)
March 17, 2023, 9:01am
5
Unfortunately that didn’t work either.
It is the product slider and the instagram feed on the home page
From it’s base in Newcastle in the North East of England, Equine Products UK Ltd manufactures and sell horse supplements and tonics worldwide with renowned products such as; Selenavite E, Haemavite B Plus and Premier E.
thanks
Carl
2 Likes
Max
March 17, 2023, 10:51am
6
Hello @Carl2 !
I am terribly sorry that you’ve experienced such an issue!
@tuanphan A huge thanks for your assistance!
@Carl2 I’ve checked your website from mobile and the issue isn’t displayed on my side.
Could you please provide me with a video screencast of the issue?
Also, please specify device and browser you are using. We’ll be happy to investigate the issue!
2 Likes
Carl2
(Carl)
March 17, 2023, 10:53am
8
Hi Max, @Tuan has sorted this issue for me.
Thanks anyway
3 Likes
I have the same issue, can anyone help please? @Tuan
2 Likes
Can you share link to page where you have problem?
3 Likes
Max
November 8, 2024, 10:37am
11
Hey there, @Farfalla_Designs
I’ve checked this page and the issue isn’t displayed on my end now.
If it is the right page, please send us a screenshot or a video screencast of the issue. However, if the issue occurs on another page, please send us the link
1 Like
Hi! Yes, this is the page. When i open it on my mobile screen is not fixed, it is moving
2 Likes
Max
November 8, 2024, 1:55pm
13
Yeah, I’ve checked it in mobile too and everything seems to be fine.
Could you please send me a video screencast of the issue and specify the device you’re using? It will help us understand what’s going on
1 Like
Thank you for quick reply. I will do tomorrow, 1am here in Au
2 Likes
It looks fine to me, but you can try add this code to Custom CSS box on your site
html, body {overflow-x:hidden;}
2 Likes
Max
November 11, 2024, 10:31am
18
Hi @Farfalla_Designs
Thank you! Please try the solution suggested by @tuanphan .
If it doesn’t help, please let me know what device you are using
2 Likes
It helped!!! Thank you!!!
3 Likes
html, body {overflow-x:hidden;} this helped! Thank you!
3 Likes