Hi all :slight_smile: I spent some hours thinking about how can I track in google analytics the WhatsApp button’s click as it’s a JS button… Does anyone have the same problem? If so, how solved? Thanks

Hi all, I tried many times following Damien video, but as i dont understand much about coding i was not able to figure out… Does any one offer this configuration as a paid service? My website is www.fercomaz.com . thanks

Hi @Yuri :wave: Damien showed how to set up a data trigger that only collects data labeled “Click to WhatsApp Chat.” Have you faced any issues with the tracking of the clicks on WhatsApp Chat button, or you just decided to check the workaround by Damien?

Hi @Max I really wanna to track whatsapp click in my squarspace website. I’ve followed several times the tutorial here. First i added the code in head: <script> document.addEventListener('DOMContentLoaded', () => { function sendAnalyticsEvent(config) { if (typeof ga !== "undefined") { …

First code [Captura de Tela 2023-12-15 às 12.46.59] second code [Captura de Tela 2023-12-15 às 12.48.39] my website is www.fercomaz.com

Hi @Yuri :wave: I have to say that, unfortunately, there is no option to track the source of the click. I am really sorry! However, if you’d like to track the number of clicks on the chat button, please replace the 2nd part of the code with this one: <script> document.addEventListener("DOMContent…

Big thanks for your effort Damien! Love it You are a blessing

Hey there and welcome to the Community @user9693 :wave: Happy to see that the solution by Damien helped you. In case you have another questions or any assistance is needed, just drop us a line. We’ll be happy to help :wink:

Google Analytics for user behaviors and audience segmenting is very important, How to get it after installing scripts and widget is live: Mobile Medical Excellence in Dubai: Your Trusted Doctor On Call for Home, Hotel, or Office Services

Hi user10674, and thanks for becoming part of our Community. Your question is really important, so hang in there. The Staff is really good at solving issues and will get to your concern on Monday.

Hi can you provide similar code for Click To Call widget Data Layer Click Events?

Help tracking click on WhatsApp Button

Ask the Community General Questions

Max Split this topic April 15, 2024, 11:33am 35

A post was split to a new topic: How to track clicks in WhatsApp Chat via GTM or Google Analytics

Topic		Replies	Views
Track clicks on WhatsApp Chat widget General Questions whatsapp-chat	23	288	June 3, 2025
Tracking clicks in WhatsApp Chat General Questions whatsapp-chat	14	484	July 31, 2024
Include the tracking option WhatsApp Chat Released	13	576	October 23, 2025
Track Send Message clicks using GTM General Questions whatsapp-chat	9	71	December 27, 2024
Clicks analytics not just page views General Questions	1	96	October 13, 2023

Help tracking click on WhatsApp Button

Related topics