An email widget is like a mini email app that you can put on your phone or computer. It connects to your email account, shows you your new messages, and lets you read and respond to them without opening your full email app. It’s a handy way to stay on top of your email without switching between apps.
Then maybe you can also add an email chat where you input your email and the person can get responded via email by the creator of the site or an employee.
