Hi! I was able to have a basic email follow up design (without tabs), but now I can’t have even that and in email client the follow up email is only text, no styling whatsoever.
I would like to be able to style my email follow up in html.
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Hi there, @Galacta_Jewelry 
Could you please an example of the email design you had (a screenshot would be appreciated) and specify the name of the Popup widget, where you had it?
Here are the pics of before and after (first img is after). I have a pop up widget for newsletter subscribers on my web shop. Follow up email looks very basic now and is very frustrating to me.
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Hi there, @Galacta_Jewelry
Thanks for sharing an example!
As far as I understood, this design was used in Newsletter Popup ENG and Newsletter Popup Cro widgets.
I’ve checked the revisions of your widgets and haven’t found absolutely the same design like in your screenshot.
However, I’ve found a revision from September 2024, where you were using a similar design:
Would you like to me to restore this version or you need the design from your screenshot?
This is an old version and I’d like to have a different design. Is there any way for me to be able to add my own design? Bc when I do it through editor it converts to the plain text.
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Just to confirm, have you opened the Code Editor mode when customizing the email design?
If you did this, but you couldn’t achieve the result from your screenshot, please let me know. Our devs will check if it’s possible to implement the same design 
Yes, I have used Code editor to insert my styled email.
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Got it, thanks! I’ve passed your request to the devs and will update you once I have any news
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We’ve just double checked things and found that the needed design is used in the Newsletter Popup Cro widget:
<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width,initial-scale=1">
<meta name="x-apple-disable-message-reformatting">
<title>Subscription confirmation</title>
</head>
<body style="margin:0;padding:0;background-color:#f4f2f5;color:#1f2328;">
<div style="background-color:#f4f2f5;padding:26px 12px;">
<div style="max-width:680px;margin:0 auto;background-color:#ffffff;border:1px solid #ece8ee;border-radius:18px;overflow:hidden;box-shadow:0 10px 30px rgba(31,35,40,0.06);">
<div style="background:linear-gradient(135deg,#ffffff 0%,#fff7fb 55%,#f8f0f7 100%);padding:22px 22px 18px 22px;border-bottom:1px solid #eee6ee;">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;line-height:1.35;text-align:center;"><a href="https://www.galactajewelry.com" target="_blank" style="text-decoration:none;display:inline-block;"><img src="https://www.galactajewelry.com/image/catalog/galacta-logo-header-01.png" alt="Galacta Jewelry" style="display:block;margin:0 auto;max-width:240px;width:240px;height:auto;border:0;outline:none;"></a>
<div style="letter-spacing:0.12em;text-transform:uppercase;font-size:11px;color:#7c737b;margin:12px 0 0 0;">Galacta newsletter</div>
<div style="font-size:22px;font-weight:750;margin:12px 0 6px 0;text-align:left;">[name], welcome to the Galacta universe ✦</div>
<div style="font-size:14.5px;color:#4b4f55;margin:0 0 14px 0;text-align:left;">Early access to new designs, useful updates, and occasional discounts, before the rest of the world hears about them.</div>
<div style="text-align:left;margin:0;"><a href="https://www.galactajewelry.com" target="_blank" style="display:inline-block;padding:11px 16px;border-radius:999px;background-color:#8f3a6d;color:#ffffff;text-decoration:none;font-size:13.5px;font-weight:700;">Visit the webshop</a></div>
</div>
</div>
<div style="padding:24px 22px 18px 22px;">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;line-height:1.55;">
<div style="font-size:15px;margin:0 0 12px 0;">As a small thank you, here’s a gift:</div>
<div style="border:0;border-radius:16px;padding:16px 14px;background-color:#fff4fa;">
<div style="font-size:14.5px;margin:0 0 10px 0;color:#2a2f35;"><strong style="font-weight:750;">5% off</strong> everything with code <span style="display:inline-block;padding:6px 10px;border-radius:999px;background-color:#ffffff;border:0;color:#a54b80;font-weight:800;letter-spacing:0.08em;font-size:12px;">WELCOME</span></div>
<div style="font-size:14.5px;margin:0 0 10px 0;color:#2a2f35;"><strong style="font-weight:750;">10% off</strong> orders over <strong>€99</strong> with code <span style="display:inline-block;padding:6px 10px;border-radius:999px;background-color:#ffffff;border:0;color:#a54b80;font-weight:800;letter-spacing:0.08em;font-size:12px;">STAR</span></div>
<div style="font-size:12.5px;color:#5b5f66;margin:0;">Codes can’t be combined with other discount codes and are valid for <strong>7 days</strong>.</div>
</div>
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<div style="padding:14px 22px 18px 22px;background-color:#ffffff;border-top:1px solid #f1eef2;">
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</body>
</html>
I’ve just tested this widget and the email’s design is exactly what you need:
If you’d like to use the same design in the English version of the widget, just copy the code above and add it through the Code Editor to the Message field of the Notify Respondents section:
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Ok, it works for me too now, thank you.
2 Likes
Awesome, you’re most welcome 
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