Hi there,
My elfsight calendar is embedded on a squarespace site.
On the site, every time an event is clicked on, bringing up the pop-up with event info, the whole page re-loads when the pop up is closed. This brings you back to the top of the page, and makes the whole experience a bit clunky.
Is there anything that can be done to stop this?
Thank you!
3 Likes
Max
March 25, 2025, 3:14pm
3
Hey there, @Anna_Wardwell
Could you please send me a link to the page where this issue occurs? I’ll gladly look into this for you
1 Like
Thank you! Squarespace — Login
Our site is not yet published, and I am new to this - please let me know if the link does not work for you, I could add you as a viewer if needed.
3 Likes
Max
March 25, 2025, 3:29pm
5
Unfortunately, the link doesn’t work. It requires email and password:
2 Likes
Okay, sorry about that!
I can send an invitation to view the site to your email, if that works for you?
2 Likes
Max
March 25, 2025, 3:46pm
7
Thank you! Please use this email support@elfsight.com and let me know once the access is shared
1 Like
I added you as a viewer! The page with the issue is the “calendar” page.
Thank you so much.
2 Likes
Max
March 25, 2025, 5:50pm
9
Thank you!
I’ve checked the page and couldn’t replicate the issue:
Could you please double-check it in incognito mode or another browser? If the issue still persists there, please send me a video screencast
1 Like
Here is a screen recording of the issue I am seeing!
1 Like
Max
March 26, 2025, 10:41am
13
Thank you!
The issue might be caused by the browser extensions. Could you please check your website in another browser’s incognito mode (for example, Chrome)?
1 Like