Autoresponder doesn't work

Hi Helga,

I think that my autoresonder doesn´t work again.

Could you help me please?


Hi Olga, I’m really sorry about this!

We’ve already fixed the issue, so the autoresponder should be working fine again.

Could you please check your widget and let me know if you’re good?

I´ve checked but it doesn’t work!


Olga, you don’t see the autoresponse in the Spam folder as well, right?

No no, I don´t see!

Un abrazo


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@Olga45 I’m really sorry to hear that :frowning:

Could you please send me the link to the widget in question so that I can check what’s going wrong?

The autoresponder does´t work!

Un abrazo


Olga, thank you!

I’ve checked your widget and reproduced the same issue on my end. Our devs are already looking into this, and I’ll keep you posted on how things are going here. I’m really sorry about this inconvenience :frowning:

Thanks a lot for sticking with us!

Olga, we’ve fixed the issue, could you please check your widget and let me know if it works fine on your end?