Hi there and welcome to the Community, @Robert_Boyle
Great idea, thanks for sharing! Right now, unfortunately, it’s impossible to do this, but if this idea gets more votes, we’ll try to consider this opportunity in the future
As for the bulk import from CSV/XLS, we already have this idea on the Wishlist. You can upvote it here - Import a list of our team members.
We have a reasonably large team (180+) and entering them all manually is time consuming and prone to error! Being able to populate and update via excel/sheets means the directory stays more accurate, changes are quick and it can be automated. Thank you!