# Youtube Channel problem

**URL:** <https://community.elfsight.com/t/youtube-channel-problem/54987>\
**Category:** General Questions\
**Tags:** youtube-gallery\
**Created:** [May 30, 2024, 5:52pm UTC](https://community.elfsight.com/t/youtube-channel-problem/54987 "2024-05-30T17:52:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![juan\_camilo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/juan_camilo/32/27153_2.png) [@juan\_camilo](https://community.elfsight.com/u/juan_camilo)\
**Post date:** [May 30, 2024, 5:52pm UTC](https://community.elfsight.com/t/youtube-channel-problem/54987/1 "2024-05-30T17:52:00Z")

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Hey you all, im just new at this, but i already dit everything that the tutorial say, mi widget is ON i can see it from the editor section from ELEMENTOR but i press publish and nobody can see it.

Can you help me pls

 ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/0/4/04db119e221de322a0548e457630f325ea8eb5ae.jpeg)

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [May 30, 2024, 6:19pm UTC](https://community.elfsight.com/t/youtube-channel-problem/54987/3 "2024-05-30T18:19:48Z")

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Greetings and welcome to the Community @juan_camilo 👋

I am really sorry for this issue!

I’ve passed your request to the dev team and will get back to you tomorrow 🙂

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<div class="post-metadata">

**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [May 31, 2024, 10:12am UTC](https://community.elfsight.com/t/youtube-channel-problem/54987/4 "2024-05-31T10:12:39Z")

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Thank you for waiting @juan_camilo 👋

I see that my colleague Natalia has already reached out to you in a support ticket. As she said, this issue may come up if you add the widget code by using a **Custom HTML block** instead of the regular **HTML block**. Please try to reinstall the full code by using this option:

![81627f2425bc89d0840ad65410ac1540.png](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/a/2/a23e8f6e03c7870087337e76412fae9c74093a9c.png)

If this still doesn’t help, please share temporary access to your website’s backend - [Providing access to your WordPress website - Elfsight Help Center](https://help.elfsight.com/article/134-how-to-provide-access-to-your-wordpress-website).

Our devs will be happy to look into this for you 🙂