# Why can't I customize anythign on my widget like the suggested answers **URL:** \ **Category:** General Questions\ **Tags:** google-reviews\ **Created:** [April 13, 2026, 5:30am UTC](https://community.elfsight.com/t/why-cant-i-customize-anythign-on-my-widget-like-the-suggested-answers/154256 "2026-04-13T05:30:56Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Serenity\_Art\_Home](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/serenity_art_home/32/95298_2.png) [@Serenity\_Art\_Home](https://community.elfsight.com/u/Serenity_Art_Home)\ **Post date:** [April 13, 2026, 5:30am UTC](https://community.elfsight.com/t/why-cant-i-customize-anythign-on-my-widget-like-the-suggested-answers/154256/1 "2026-04-13T05:30:56Z")
I don’t have any of the option to change the styles of my font etc like the suggested answers. example italic certain fonts i can only change font size. ![Screenshot 2026-04-13 at 3.29.38 pm](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/e/c/ec660392d6de2deb4f3e84d2f35f90d0c5f63ed1.png) ---
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [April 13, 2026, 10:38am UTC](https://community.elfsight.com/t/why-cant-i-customize-anythign-on-my-widget-like-the-suggested-answers/154256/3 "2026-04-13T10:38:50Z")
Hello @Serenity_Art_Home 👋 It’s really great to see you on our forum, I hope you will find this space useful 🙂 I however have to mention that this forum is dedicated to [Elfsight cloud apps](https://elfsight.com/), thus we can assist with only cloud apps-related questions here. As far as I see, you’re using our app from the Shopify marketplace, which looks and works differently. I see you’ve already opened a support ticket and our agent will reach out to you soon and help with your request 🙂