# When I embed store locator, the map & location images are not showing?

**URL:** <https://community.elfsight.com/t/when-i-embed-store-locator-the-map-location-images-are-not-showing/142870>\
**Category:** General Questions\
**Tags:** store-locator\
**Created:** [January 5, 2026, 11:00am UTC](https://community.elfsight.com/t/when-i-embed-store-locator-the-map-location-images-are-not-showing/142870 "2026-01-05T11:00:57Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Johnsons\_Lawn\_Seed](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/johnsons_lawn_seed/32/82632_2.png) [@Johnsons\_Lawn\_Seed](https://community.elfsight.com/u/Johnsons_Lawn_Seed)\
**Post date:** [January 5, 2026, 11:00am UTC](https://community.elfsight.com/t/when-i-embed-store-locator-the-map-location-images-are-not-showing/142870/1 "2026-01-05T11:00:57Z")

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I have embed the store locator into our website and the map/store location images are not showing… All other features are working, is this due to the site not being live yet or is there another reason?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/e/a/ea417521b4f4305b74b372c1a154eacd83d68444.png)

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [January 6, 2026, 11:45am UTC](https://community.elfsight.com/t/when-i-embed-store-locator-the-map-location-images-are-not-showing/142870/3 "2026-01-06T11:45:05Z")

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Hi there and welcome aboard, @Johnsons_Lawn_Seed 👋

It seems that this issue appears because of the conflict with your website styles. To fix it, we need to check the widget on your website.

Could you please either publish your website or install a widget to a test page and share a link to this page? We’ll be happy to look into this for you 🙂

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**Author:** ![user32048](https://avatars.discourse-cdn.com/v4/letter/u/4bbf92/32.png) [@user32048](https://community.elfsight.com/u/user32048)\
**Post date:** [January 15, 2026, 9:55pm UTC](https://community.elfsight.com/t/when-i-embed-store-locator-the-map-location-images-are-not-showing/142870/4 "2026-01-15T21:55:16Z")

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I am live here and the same problem. The URL is [https://www.FingalEastMedia.ie/classesdirectory](https://www.FingalEastMedia.ie/classesdirectory)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/6/c/6cd27d0ff61232336444c17facc38c8c779cac8f.png)

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [January 16, 2026, 10:04am UTC](https://community.elfsight.com/t/when-i-embed-store-locator-the-map-location-images-are-not-showing/142870/5 "2026-01-16T10:04:00Z")

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Hi there, @user32048 👋

The map isn’t loaded because the widget is installed in an iframe. To fix the issue, the widget should be reinstalled avoiding iframes.

The method of installation avoiding iframes depends on the website platform and if you know how to achieve this on your website, you can handle this yourself.

However, if you’re not sure how this can be done, we’ll be happy to help you with it. For this we’ll need temporary access to your website’s backend:

- login link

- temporary login and password

Please send the access details to me in a personal message, and our devs will start working on it:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/d/b/dbfef69750632fcfb596c48618220d56ef1ebd7f.png)

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<div class="post-metadata">

**Author:** ![user32048](https://avatars.discourse-cdn.com/v4/letter/u/4bbf92/32.png) [@user32048](https://community.elfsight.com/u/user32048)\
**Post date:** [January 16, 2026, 5:32pm UTC](https://community.elfsight.com/t/when-i-embed-store-locator-the-map-location-images-are-not-showing/142870/6 "2026-01-16T17:32:53Z")

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Hi,

The platform is Beehiv but they says `<script>` elements won’t be saved.

> **[Using HTML in beehiiv posts - Knowledge Base - beehiiv](https://www.beehiiv.com/support/article/4413248700439-using-html-in-beehiiv-posts)**
>
> You can enhance your beehiiv posts with custom HTML by using the HTML Snippet option in the post editor. This gives you extensive control over your newsletter'…

Unless you guys can give me an **iframe embed URL,** then it looks like I will not be able to use Sotre Locator.

Let me know.

Thanks, Paul

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [January 16, 2026, 5:46pm UTC](https://community.elfsight.com/t/when-i-embed-store-locator-the-map-location-images-are-not-showing/142870/7 "2026-01-16T17:46:55Z")

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Since the widget appears on your website and the installation code contains element, it seems to be saved on your website.

However, the issue occurs because of the website iframes and to fix it, the widget should be installed avoiding them.

We’ll be happy to check what can be done in this case. To find a working solution, we’ll need temporary access to your website’s backend. Could you please provide us with it?