# When clicked on profile it opens somewhere else but not like a pop up

**URL:** <https://community.elfsight.com/t/when-clicked-on-profile-it-opens-somewhere-else-but-not-like-a-pop-up/139660>\
**Category:** General Questions\
**Tags:** team-showcase\
**Created:** [September 15, 2025, 2:02pm UTC](https://community.elfsight.com/t/when-clicked-on-profile-it-opens-somewhere-else-but-not-like-a-pop-up/139660 "2025-09-15T14:02:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![\_sasLab](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/_saslab/32/77927_2.png) [@\_sasLab](https://community.elfsight.com/u/_sasLab)\
**Post date:** [September 15, 2025, 2:02pm UTC](https://community.elfsight.com/t/when-clicked-on-profile-it-opens-somewhere-else-but-not-like-a-pop-up/139660/1 "2025-09-15T14:02:00Z")

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when clicked on profile it opens somewhere else but not like a pop up

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [September 15, 2025, 2:39pm UTC](https://community.elfsight.com/t/when-clicked-on-profile-it-opens-somewhere-else-but-not-like-a-pop-up/139660/3 "2025-09-15T14:39:28Z")

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Welcome to the Community, @_sasLab 👋

If I got it right, your website is built on the Hostinger platform. If so, this issue occurs because of the iframes used on Hostinger. To fix it, the widget should be reinstalled avoiding iframes.

For this, please replace your current installation code with the new one:

```auto
<script src="https://custom-scripts.elfsightcdn.com/public-scripts/hostinger-and-go-daddy/install-widget.js" data-banner></script>
<div class="elfsight-app-WIDGET_ID"></div>

```

  

> **Note:** Do not forget to replace `WIDGET_ID` in the 2nd line of the code with the [ID of your widget](https://help.elfsight.com/article/1219-where-to-get-your-widget-id-in-new-dashboard).

  

Give it a shot and let me know if it helped 🙂

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<div class="post-metadata">

**Author:** ![\_sasLab](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/_saslab/32/77927_2.png) [@\_sasLab](https://community.elfsight.com/u/_sasLab)\
**Post date:** [September 15, 2025, 2:52pm UTC](https://community.elfsight.com/t/when-clicked-on-profile-it-opens-somewhere-else-but-not-like-a-pop-up/139660/4 "2025-09-15T14:52:33Z")

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Hey Max, thank you for your response, I tried to paste the above code with my widget id and its not showing on my website, can you tell me what is the issue

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<div class="post-metadata">

**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [September 15, 2025, 2:57pm UTC](https://community.elfsight.com/t/when-clicked-on-profile-it-opens-somewhere-else-but-not-like-a-pop-up/139660/5 "2025-09-15T14:57:19Z")

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Yep, with this way of installation, the widget won’t appear in the backend. However, after publishing changes, everything should be fine.

If it didn’t work, please send me a link to the page, where your widget is installed 🙂

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<div class="post-metadata">

**Author:** ![\_sasLab](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/_saslab/32/77927_2.png) [@\_sasLab](https://community.elfsight.com/u/_sasLab)\
**Post date:** [September 15, 2025, 3:09pm UTC](https://community.elfsight.com/t/when-clicked-on-profile-it-opens-somewhere-else-but-not-like-a-pop-up/139660/6 "2025-09-15T15:09:01Z")

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Hey Max, Thank you so much for your help, it worked, was not expecting such a good service really, elfsight surprised me. I will come here with my queries if any issue surfaces. Thanks again

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<div class="post-metadata">

**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [September 15, 2025, 3:20pm UTC](https://community.elfsight.com/t/when-clicked-on-profile-it-opens-somewhere-else-but-not-like-a-pop-up/139660/7 "2025-09-15T15:20:57Z")

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I am so happy to hear that everything is great now! Thank you for your kind words ❤

Sure, if anything else comes up, we’re always here to help 😉