# TikTok Feed not showing

**URL:** <https://community.elfsight.com/t/tiktok-feed-not-showing/351>\
**Category:** Service Issues\
**Created:** [April 14, 2022, 9:39am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351 "2022-04-14T09:39:09Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Anne](https://avatars.discourse-cdn.com/v4/letter/a/ccd318/32.png) [@Anne](https://community.elfsight.com/u/Anne)\
**Post date:** [April 14, 2022, 9:39am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/1 "2022-04-14T09:39:09Z")

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Hi! I just started using ElfSight on my website. Unfortunately, the TikTok feed isn’t showing anymore and I really need it because of a deadline this evening. Hopefully, someone can help or tell me what is going on! Thank you!

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [April 14, 2022, 10:44am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/2 "2022-04-14T10:44:19Z")

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Hello Anne,

I’m so sorry that you have to face this issue!

Our developers have just checked things, and it seems our TikTok app really needs some help.

We’ve already started working on the fix, so thank you very much for letting us know about this! 🙏🏻

Hopefully, everything will be back to normal very soon, I’ll keep you in the loop here in the comments.

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**Author:** ![Anne](https://avatars.discourse-cdn.com/v4/letter/a/ccd318/32.png) [@Anne](https://community.elfsight.com/u/Anne)\
**Post date:** [April 14, 2022, 10:48am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/3 "2022-04-14T10:48:17Z")

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Thank you very much for your quick reply!

Fine to hear that the problem wasn’t on my side. Hopefully it’s fixed soon!

Thank you again!

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [April 15, 2022, 7:07am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/4 "2022-04-15T07:07:06Z")

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Thank you all for waiting, I’m happy to say that TikTok Feed is up and running again!

@Anne could you please check your widget to see if everything’s working correctly for you now?

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**Author:** ![Anne](https://avatars.discourse-cdn.com/v4/letter/a/ccd318/32.png) [@Anne](https://community.elfsight.com/u/Anne)\
**Post date:** [April 15, 2022, 11:39am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/5 "2022-04-15T11:39:23Z")

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Hi, it works for me! Thank you again for the help 🙂

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**Author:** ![Shane1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/shane1/32/290_2.png) [@Shane1](https://community.elfsight.com/u/Shane1)\
**Post date:** [May 10, 2022, 5:34pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/6 "2022-05-10T17:34:07Z")

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TikTok seems like it’s down again. Even when demoing on your website…

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [May 11, 2022, 9:12am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/7 "2022-05-11T09:12:24Z")

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Hello Shane!

I’m terribly sorry about this issue, but I have to admit that we are experiencing temporary issues with TikTok app again ☹

Our engineers are doing everything in their power to bring everything back, so the fix should come any time soon.

I’ll keep you posted about the updates here.

Once again, our sincere apologies for the troubles!

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [May 11, 2022, 1:27pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/8 "2022-05-11T13:27:46Z")

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Hello folks, thanks a lot for your patience!

I’m happy to say that TikTok is back, so all the widgets should be working correctly now.

@Shane1 please let me know if everything’s fine on your end as well 🙏🏻

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**Author:** ![Nightowl](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/nightowl/32/615_2.png) [@Nightowl](https://community.elfsight.com/u/Nightowl)\
**Post date:** [July 16, 2022, 1:09am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/9 "2022-07-16T01:09:33Z")

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I’m having this issue at the moment where even in the Elfsight backend, the TikTok feed isn’t showing.  
Hovering over the feed shows the popup of whatever the particular post is about, but thumbnails aren’t displayed. Screenshot here: [Imgur: The magic of the Internet](https://imgur.com/cmjqrNJ)

@Helga, can you advise if this is being looked into?

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [July 18, 2022, 6:35pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/10 "2022-07-18T18:35:29Z")

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Hi @Nightowl! I’m so very sorry for such a late reply and for the issue you have to face ☹

I’ve already passed it along to our developers, and I’ll get back to you as soon as I have news.

Again, my apologies for all the inconvenience caused 🙏🏻

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**Author:** ![Nightowl](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/nightowl/32/615_2.png) [@Nightowl](https://community.elfsight.com/u/Nightowl)\
**Post date:** [July 19, 2022, 11:36am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/13 "2022-07-19T11:36:33Z")

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No problem, thanks for looking in to it

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [July 19, 2022, 1:04pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/15 "2022-07-19T13:04:39Z")

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@Nightowl thanks a lot for your patience!

I’m happy to say that the issue is fixed, could you please check your widget and let me know if it works correctly on your end, too?

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**Author:** ![Nightowl](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/nightowl/32/615_2.png) [@Nightowl](https://community.elfsight.com/u/Nightowl)\
**Post date:** [July 19, 2022, 1:11pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/16 "2022-07-19T13:11:14Z")

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Yep, looks to be working again, thanks

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**Author:** ![user508](https://avatars.discourse-cdn.com/v4/letter/u/f08c70/32.png) [@user508](https://community.elfsight.com/u/user508)\
**Post date:** [July 19, 2022, 7:51pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/17 "2022-07-19T19:51:23Z")

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Hi @Helga , I’m having the same issue where the feed is not displaying, even when previewing in Elfsight. Is this issue still being solved? Thanks!

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [July 19, 2022, 8:23pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/18 "2022-07-19T20:23:44Z")

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Hi @user508! I’m so sorry that you’re having this issue as well ☹

Yes, the issue for @Nightowl was fixed manually until the global fix is released. However, we expect it to be applied tomorrow afternoon (it’s 11:22 pm where we are now), and everything is ready for the fix.

I’ll keep you updated in this thread and will definitely get back to you as soon as everything’s back to normal.

I’m really sorry for all the inconvenience caused 🙏🏻

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [July 20, 2022, 8:27am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/19 "2022-07-20T08:27:17Z")

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Hi @user508, could you please check your widget and let me know if it works correctly now? Everything should be back to normal now 🙏🏻

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**Author:** ![user508](https://avatars.discourse-cdn.com/v4/letter/u/f08c70/32.png) [@user508](https://community.elfsight.com/u/user508)\
**Post date:** [July 20, 2022, 2:37pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/20 "2022-07-20T14:37:00Z")

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Yes it looks great @Helga, thanks!

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [July 20, 2022, 2:38pm UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/21 "2022-07-20T14:38:21Z")

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Awesome, thanks a lot for the update, @user508!

I wish you just a great user experience, and we’ll try our hardest not to let any issues bother you 🙂

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**Author:** ![user539](https://avatars.discourse-cdn.com/v4/letter/u/cab0a1/32.png) [@user539](https://community.elfsight.com/u/user539)\
**Post date:** [July 26, 2022, 3:16am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/22 "2022-07-26T03:16:40Z")

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Hi @Helga, seems that TikTok feed is down again? I’ve checked in the backend and no feed is showing. Kindly advise, thank you!

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [July 26, 2022, 7:28am UTC](https://community.elfsight.com/t/tiktok-feed-not-showing/351/23 "2022-07-26T07:28:22Z")

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Hi @user539, I hate to say it but yes, TikTok widget is experiencing temporary issue at the moment, we’re extremely sorry for the trouble!

Our dev team is aware of the issue and they’re working on it as we speak. I’ll get back to you with the update here as soon as I’ve got news from the devs 🙌🏻

Again, we’re very sorry for the inconvenience!

[Next page](https://community.elfsight.com/t/tiktok-feed-not-showing/351.md?page=2)
