# Store Locator doesn't work in configurator **URL:** \ **Category:** General Questions\ **Tags:** store-locator\ **Created:** [February 16, 2026, 11:19pm UTC](https://community.elfsight.com/t/store-locator-doesnt-work-in-configurator/145326 "2026-02-16T23:19:25Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Chris\_Salas](https://avatars.discourse-cdn.com/v4/letter/c/90ced4/32.png) [@Chris\_Salas](https://community.elfsight.com/u/Chris_Salas)\ **Post date:** [February 16, 2026, 11:19pm UTC](https://community.elfsight.com/t/store-locator-doesnt-work-in-configurator/145326/1 "2026-02-16T23:19:25Z")
- **Issue description:** The widget was working fine until early yesterday. Then it stopped loading on the website. I can’t see it on editor mode or on the live website. I checked on the editor in Elsight and it is also not loading. (It isn’t a “map” missing as another user reported. It’s the whole widget. (no locations list, no search bar, no frame… just nothing loading). - **Seems to only be an issue in CHROME browser.** (Using Firefox (or my iPhone/iPad can’t replicate the issue). - **Link to the page with the widget in question:** [Built in Florida. Ready for Anywhere. — The Guys With Drills](https://www.theguyswithdrills.com/our-projects) - Anyone else experiencing this? @Max ? ---
**Author:** ![Chris\_Salas](https://avatars.discourse-cdn.com/v4/letter/c/90ced4/32.png) [@Chris\_Salas](https://community.elfsight.com/u/Chris_Salas)\ **Post date:** [February 16, 2026, 11:25pm UTC](https://community.elfsight.com/t/store-locator-doesnt-work-in-configurator/145326/2 "2026-02-16T23:25:14Z")
I should clarify. This is NOT a new implementation. I had this widget working just fine earlier yesterday. The ONLY changes I made was I added a secondary CTA (to a couple of the locations) with a custom SVG icon I uploaded and an external URL to my client’s website. It stopped loading after that. BUT, I have 2 more store locator widgets configured on my account and NEITHER is loading on the editor. So it can’t be those 2 changes corrupting the data of that ONE implementation. If that makes sense. I just mention it in case those things broke the whole thing on your end? lol - Curious if anyone else’s store locator widget is working fine in Chrome browser. ---
**Author:** ![Chris\_Salas](https://avatars.discourse-cdn.com/v4/letter/c/90ced4/32.png) [@Chris\_Salas](https://community.elfsight.com/u/Chris_Salas)\ **Post date:** [February 16, 2026, 11:29pm UTC](https://community.elfsight.com/t/store-locator-doesnt-work-in-configurator/145326/3 "2026-02-16T23:29:13Z")
And I should perhaps also note that when I do a hard refresh (Shift+Command+R on Mac), there’s a brief half a second where it appears as though it is trying to load the widget (you can see the locations list) and then it flickers and vanishes. ---
**Author:** ![Chris\_Salas](https://avatars.discourse-cdn.com/v4/letter/c/90ced4/32.png) [@Chris\_Salas](https://community.elfsight.com/u/Chris_Salas)\ **Post date:** [February 16, 2026, 11:44pm UTC](https://community.elfsight.com/t/store-locator-doesnt-work-in-configurator/145326/4 "2026-02-16T23:44:10Z")
Disregard. I found the culprit! After some major struggles with my Chrome using up 1.5GB of my memory and slowing my almost new, beefed-up MacBook Pro to a crawl, I went and played with some Chrome settings to improve performance. In the process I ended up messing with: Settings \> System \> “ **Use Graphic acceleration when available** ” - (I toggled this OFF based on someone’s recommendation). * * * **Widget loading fine now after I toggle that Chrome setting back ON.** * * * Though I ended up just talking to myself before solving this (lol), I am leaving the whole thread for posterity in case someone ever runs into something similar and this might help them. ---
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [February 17, 2026, 10:19am UTC](https://community.elfsight.com/t/store-locator-doesnt-work-in-configurator/145326/6 "2026-02-17T10:19:20Z")
Hi there, @Chris_Salas 👋 I am so happy to see you’ve already resolved the issue. Many thanks for sharing your solution with us 😊 If you have any questions in the future, don’t hesitate to contact us here. We’ll be happy to help!