# Social Feed widgets are not displayed

**URL:** <https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609>\
**Category:** General Questions\
**Created:** [May 28, 2024, 8:58am UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609 "2024-05-28T08:58:09Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Thorsten](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/thorsten/32/508_2.png) [@Thorsten](https://community.elfsight.com/u/Thorsten)\
**Post date:** [May 28, 2024, 8:58am UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/1 "2024-05-28T08:58:09Z")

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The problem is again with the Social Feed app.

Facebook: “Failed to fetch pages from Facebook. Try again later or contact support.”

Please check this.  
Thank you

Thorsten  
[Werbeagentur Schulz-Design](https://www.schulzdesign.info/)

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [May 28, 2024, 10:47am UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/3 "2024-05-28T10:47:10Z")

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Hi @Thorsten 👋

I deeply apologize for all the inconvenience!

Your request is in the hand of our devs now. I’ll get back to you once I receive a response from them 🙂

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**Author:** ![Thorsten](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/thorsten/32/508_2.png) [@Thorsten](https://community.elfsight.com/u/Thorsten)\
**Post date:** [May 28, 2024, 11:10am UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/4 "2024-05-28T11:10:02Z")

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Hi @Max,

Thank you for your reply.

I was able to largely eliminate the error by removing the permissions for Facebook and re-logging in to each widget.

There is still a problem connecting to Instagram.  
 ![2024-05-28-Werbeagentur_Schulz-Design_Elfsight](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/e/a/ea3d2f643a0f3ecc09650bed57f43e9631027dd6.jpeg)  
Do you have an idea why that is?

Thanks and best regards  
Thorsten  
[Werbeagentur Schulz-Design](https://www.schulzdesign.info/)

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [May 28, 2024, 11:27am UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/5 "2024-05-28T11:27:34Z")

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Glad to hear that the issue with Facebook pages is resolved!

Regarding the Instagram Feed, unfortunately, our app is experiencing technical difficulties with the Personal Account connection type at the moment. I am genuinely sorry for this situation!

Our devs are already aware of the situation and are doing their best to fix the issue as soon as they can.

In the meantime, you can use ‘Public Accounts & Hashtags’ connection type - [Setting the source of your Instagram Feed](https://help.elfsight.com/article/130-step-1-set-the-source-of-your-instagram-feed):

![fe99fdd5562675841d0c04e7411a7c14.png](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/8/1/81665ba8c4bc3b0cf8ba42aaf941a426eceee685.png)

However, if the issue occurs with the Business Account type of connection, please send me a link to the page where your widget is installed. I’ll be happy to look into this for you 🙂

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [May 28, 2024, 1:55pm UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/6 "2024-05-28T13:55:55Z")

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Great news - the issue with the Personal Account type of connection has been resolved, so everything should be back to normal now 🙂

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**Author:** ![Thorsten](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/thorsten/32/508_2.png) [@Thorsten](https://community.elfsight.com/u/Thorsten)\
**Post date:** [May 28, 2024, 3:03pm UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/7 "2024-05-28T15:03:28Z")

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Thank you very much 🙂

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [May 28, 2024, 3:04pm UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/8 "2024-05-28T15:04:58Z")

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You are always welcome 😉

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**Author:** ![Thorsten](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/thorsten/32/508_2.png) [@Thorsten](https://community.elfsight.com/u/Thorsten)\
**Post date:** [October 22, 2024, 3:20pm UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/9 "2024-10-22T15:20:09Z")

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It sucks!  
The social feed app constantly loses connections and I have to set it up again every time. Not only is this tedious, it also takes up a lot of time!  
I’m really getting mad!

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [October 23, 2024, 10:22am UTC](https://community.elfsight.com/t/social-feed-widgets-are-not-displayed/54609/10 "2024-10-23T10:22:21Z")

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Hi @Thorsten 👋

I completely understand your emotions and deeply apologize for all the inconvenience!

Could you please share an example of the widget where the issue occurred (link to the page where it’s installed, or just the name of your Social Feed widget)? I’ll be happy to look into this for you!
