References to sources

Ask the Community General Questions
1

The answers should include a reference to the respective source. For example, “Page 123 in the uploaded PDF document” or “Section 4.2.3 in the uploaded PDF document” or “Website (URL) in the referenced sitemap”.

3

Hi there, @Ekkehart_v_Renesse :waving_hand:

Thanks for sharing your thoughts with us!

I am not sure if it’s possible to set this behavior in the widget, but I’ll discuss it with the devs and will let you know once I have their response :slightly_smiling_face:

4

We’ve added this conversation rule to your widget and the bot seems to be responding fine now:

image
image376×677 20.4 KB


Please test it out and share your experience with us :slightly_smiling_face:

5

Hi Max,

thanks for your solution. I didn’t know that the rules are so powerfull. At the moment the source citations are not perfect, i. e. the page numbers are missed or the section titles stand alone without the chapter titles, but I will try to optimize the rule.

Thanks for your support.
Best regards,
Ekkehart v. Renesse