Please Add "Enable/Disable" Function to Agent Skills

Howdy,

Elfsight recently introduced a new “Skills” section into its AI Chatbot configurator.

Unfortunately (unless I missed it), there is no way to enable/disable any of the Agent Skills available. Please add a “Enable/Disable” function to each and every Agent Skill in your chatbot. See below for details.

Meanwhile, do you have a workaround for this?

Thank you!


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Hi there, @Petar_Dietrich :waving_hand:

Thank you so much for the feedback!

You can just disable the triggers to offer human contacts under a certain condition. This way, all the profile and button settings will be saved in the editor, but the chatbot won’t offer to contact a human:

Does it work for you?

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Hey @Max,

Those are great options, unfortunatley, they do not address my request.

I was referring to placing a toggle link “Enable” (below “Edit”) that changes to “Disable” when clicked, and vice-versa.

The toggle link would apply not only to the “Contact a Human” agent skill, but to all other agent skills (“Collect Contact” and Follow-up Message").

Adding the much-needed toggle link will solve/address many use cases. If necessary, I can give you several.

I hope this helps! :slight_smile:

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Got it, thanks! At the moment, it’s impossibe to add toggles for the skills, but I’ve added this idea to the Wishlist on your behalf - Add toggles to enable/disable skills

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Hi @Max,

Can you guys add a toggle button somewhere else in the configurator to “enable/disable” those skills (individually)?

Meanwhile, can you provide a temporary solution?

Main reason: There is no way to disable those skills, only delete them. If we delete them (one or all, for testing, due to vacation, etc.), we have to re-create them all over again. Wasted time or room for error when re-creating them.

Thank you!

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Yep, I completely understand you, but, unfortunately, there is no way to add toggles to the configurator right now. I am really sorry!

I’ve shared your feedback with the team and we’ll try to think about this enhancement in the future :slightly_smiling_face:

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