# Not receiving documents as attachments **URL:** \ **Category:** General Questions\ **Tags:** contact-form\ **Created:** [June 16, 2022, 11:24am UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495 "2022-06-16T11:24:58Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Sharath](https://avatars.discourse-cdn.com/v4/letter/s/b3f665/32.png) [@Sharath](https://community.elfsight.com/u/Sharath)\ **Post date:** [June 16, 2022, 11:24am UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/1 "2022-06-16T11:24:58Z")
May I please check why I am getting the attachments as links in contact form. I have added an area where files can be dropped, but for some reason it is showing as links not actual attachments. Thank you. ---
**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\ **Post date:** [June 16, 2022, 12:12pm UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/2 "2022-06-16T12:12:37Z")
Hi Sharath and welcome to the forum! I need to say that in the latest update we did reconsider the way the attachments display in your report. We set them to be displayed as links on purpose, cuz now you see which field each attachment belongs to. I’m afraid this feature is set by default and there is no option to change it. Please let me know if there’s anything else I could do for you 🙏🏻 ---
**Author:** ![Hugh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/hugh/32/28081_2.png) [@Hugh](https://community.elfsight.com/u/Hugh)\ **Post date:** [June 17, 2022, 10:46am UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/3 "2022-06-17T10:46:03Z")
You should probably update this post with any other changes. Include the “OK” button going away on the confirmation screen. > [@rocket Contact Form: \[Major Update\] Mailchimp Integration, Consent Element+ 4 more features!](https://community.elfsight.com/t/contact-form-major-update/1503): > > Hello-hello! Big news and major changes has our [Contact Form](https://elfsight.com/contact-form-widget/) widget undergone. We’re going to break down everything in this post. What’s new: updated editor with a totally new look a whole host of appearance customization options: fonts, colors, floating button position and more! Consent element Pre-fill Form option Mailchimp integration In your reports, attachments are displayed as links next to the corresponding field Contact Form and Form Builder now differ in terms of features We use… Is this true with the Form Builder too? ---
**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\ **Post date:** [June 17, 2022, 11:12am UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/4 "2022-06-17T11:12:21Z")
Hi Hugh and thanks a lot for the notice! I’ve just included the info about the attachments displaying as links. As for the “OK” button, do you mean that you don’t see in the “Thank You” message? ---
**Author:** ![Hugh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/hugh/32/28081_2.png) [@Hugh](https://community.elfsight.com/u/Hugh)\ **Post date:** [June 17, 2022, 11:50am UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/5 "2022-06-17T11:50:09Z")
Yes, this was taken away with the last update. ---
**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\ **Post date:** [June 17, 2022, 12:21pm UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/6 "2022-06-17T12:21:34Z")
I’m afraid this might have been a bug, as we did not remove the OK button. I’ve just checked your widget and the button was there: ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/1X/4c9755119678a51b6eaa5df27dd839d4ce4078b1.png) Could you please check it out one more time and let me know if the issue still persists? ---
**Author:** ![Hugh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/hugh/32/28081_2.png) [@Hugh](https://community.elfsight.com/u/Hugh)\ **Post date:** [June 17, 2022, 1:00pm UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/7 "2022-06-17T13:00:02Z")
I had a conversation with support about this: ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/1X/dded1c3a941663008154d16d6d131433eb8d7519.jpeg) June 11 I was told: ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/1X/cdaa9b27883104fb7f80e1f1480c98fd48ff27c8.png) It would be fantastic if it was fixed but I have not been informed about it. I have seen some test forms come through, maybe that is what they were testing? ---
**Author:** ![Hugh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/hugh/32/28081_2.png) [@Hugh](https://community.elfsight.com/u/Hugh)\ **Post date:** [June 17, 2022, 1:03pm UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/8 "2022-06-17T13:03:50Z")
I just tested, the ok button is back! ---
**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\ **Post date:** [June 17, 2022, 1:11pm UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/9 "2022-06-17T13:11:59Z")
Hugh, it’s awesome that the button works fine now! I have to apologize for the misinformation – we did take away the OK button, but then we brought it back due to a lot of requests 🙂 ---
**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\ **Post date:** [June 17, 2022, 1:34pm UTC](https://community.elfsight.com/t/not-receiving-documents-as-attachments/1495/10 "2022-06-17T13:34:31Z")
Hugh, if you could share your feedback regarding the update on Contact Form [below this post](https://community.elfsight.com/t/contact-form-major-update/1503/2), I would be extremely grateful 🙂 You know, it could really help us understand what we did right and what could have done better. Thank you!