# New Google Reviews widget not picking up reviews

**URL:** <https://community.elfsight.com/t/new-google-reviews-widget-not-picking-up-reviews/63673>\
**Category:** General Questions\
**Tags:** google-reviews\
**Created:** [July 30, 2024, 2:50pm UTC](https://community.elfsight.com/t/new-google-reviews-widget-not-picking-up-reviews/63673 "2024-07-30T14:50:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Spencer\_Solutions](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/spencer_solutions/32/13648_2.png) [@Spencer\_Solutions](https://community.elfsight.com/u/Spencer_Solutions)\
**Post date:** [July 30, 2024, 2:50pm UTC](https://community.elfsight.com/t/new-google-reviews-widget-not-picking-up-reviews/63673/1 "2024-07-30T14:50:48Z")

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- **Issue description:**  
I’ve recently created a new google review widget but it isn’t pulling in any reviews? This isn’t the first widget I’ve done for the Google review and the other 8 work fine.

- **Link to the page with the widget in question:**  
[Kennel Kingz – Dog Essentials & Accessories](https://kennelkingz.shop/#:~:text=%C2%A325.99-,Reviews,-Reviews)  
If you click on leave a review it’ll take you to the Google page where you can see the reviews

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [July 30, 2024, 2:57pm UTC](https://community.elfsight.com/t/new-google-reviews-widget-not-picking-up-reviews/63673/3 "2024-07-30T14:57:52Z")

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Hi there @Spencer_Solutions and welcome aboard 👋

The new reviews don’t appear on your website right away because of the cache. Our widget actually uses a cache system to make everything load faster and reduce the server load. So, the reviews are updated every 72 hours

If it’s been more than 72 hours, and the reviews still didn’t appear, please let us know. We’ll be happy to check things 🙂