Issue with translation exclusions

Ask the Community General Questions
1

Hello Elfsight Team

Replying to this post because this problem seems to be occurring again. All our Website Translator Exclusions are showing up as IDs instead of not being translated.

Thanks for checking.

3

Hi there, @Sam9 and welcome to the Community :waving_hand:

Could you please send me a link to the page, where the issue occurs? I’ll be happy to check things :slightly_smiling_face:

4

Hi Max

Thanks for the response.

One example would be https://www.scharrenberg.ch/

We have the company name “Schreinerei Scharrenberg GmbH” set as an exclusion.
You can see the issue at the bottom of the page in the footer address block.

Another example is https://www.frischkaese.ch/

Same thing in the footer. Here the exclusion is “Züger Frischkäse” and “Züger Frischkäse AG”.

5

Thank you!

We’ve applied a local solution to your widgets by adding a spacing after the exclusions. In the meantime, our devs are working on the global solution and I’ll update you once it’s released :slightly_smiling_face:

6

Hi @Sam9 :waving_hand:

Great news — the issue has been fixed globally! :tada: