# Is something wrong with the Instagram widget today **URL:** \ **Category:** General Questions\ **Tags:** instagram-feed\ **Created:** [December 13, 2024, 10:28am UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799 "2024-12-13T10:28:04Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Hanna\_Meinhardsdotti](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@Hanna\_Meinhardsdotti](https://community.elfsight.com/u/Hanna_Meinhardsdotti)\ **Post date:** [December 13, 2024, 10:28am UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/1 "2024-12-13T10:28:04Z")
is something wrong with the Instagram widget today? They don’t work on my sites? ---
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [December 13, 2024, 11:01am UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/3 "2024-12-13T11:01:10Z")
Hi there, @Hanna_Meinhardsdotti 👋 The thing is that recently Meta deprecated API for connecting Personal Accounts and the Personal Account type of connection isn’t supported in our app anymore. You can find more details in [this post](https://community.elfsight.com/t/instagram-feed-personal-account-type-of-connection-isnt-available-anymore/87380). In the meantime, I’ve switched the connection to Public Accounts & Hashtags and everything is working fine now. You can also use the Business Account connection as an option. Let me know if this clarifies things or if you have any questions left 🙂 ---
**Author:** ![Hanna\_Meinhardsdotti](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@Hanna\_Meinhardsdotti](https://community.elfsight.com/u/Hanna_Meinhardsdotti)\ **Post date:** [December 13, 2024, 11:23am UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/4 "2024-12-13T11:23:23Z")
Thank you so much for you answer! But what shall I do? What do you mean with this: " I’ve switched the connection to Public Accounts & Hashtags and everything is working fine now. "? Public Accounts? I have a private profile on Facebook of course. But under my private profile I have many business profiles (or Pages as they are called). And I use these Pages in my widgets with Elfsight. But So? What should I do? I don’t really understand what you mean?? Do you have any video where you explain that “switched the connection to Public Accounts”? ---
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [December 13, 2024, 12:00pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/5 "2024-12-13T12:00:46Z")
Apologies for being not clear enough! Previously, there were 3 types of connection supported in the widget: - Public Accounts & Hashtags - Business Account - Personal Account After the recent changes on Meta’s side, Personal Account type of connection (which you were using) has been deprecated. However, the first 2 types of connection are still available. Also, I’d like to note that the Source Type tab looks slightly different now. ## **Public (Accounts and Hashtags) type of connection** * * * By default, the widget offers you to choose between these two source types: Instagram **Account** and a specific **Hashtag**. This is a Public (Accounts & Hashtags) type of connection I’ve chosen for you when reconnecting the widget to make it work: ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/3/8/3828cf499ca59f02465bdba33a3be523a1641483.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/6/d/6dd5656615c127b4f6fbadab1d5ffe13d0845a27.jpeg) > Public ( **Account** and **Hashtag** )connection types only support public accounts. So, if your profile is not private and has no access restrictions (e.g., age or country), you can continue using it. ## **Business Connection** * * * Besides the Public (Accounts and Hashtags) source type, our Instagram Feed also allows you to connect through account authorization with a **Business** source type. Thus, if your Instagram account is a Business or Creator type, and it’s properly linked to Facebook, you can use this connection instead: ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/6/b/6ba98c37b414bf7f8ea35ad927af6e1742ea2e3e.png) [This article](https://help.elfsight.com/article/130-step-1-set-the-source-of-your-instagram-feed) provides a step-by-step guide for setting up each type of connection. Feel free to check it out 🙂 Additionally, you’re very welcome to learn more about the benefits and difference of the connection types here - [Instagram Feed connection types: Benefits and Differences - Elfsight Help Center](https://help.elfsight.com/article/1375-instagram-feed-connection-types-benefits-and-differences) Let me know if this explains things or if you have any questions left. ---
**Author:** ![Hanna\_Meinhardsdotti](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@Hanna\_Meinhardsdotti](https://community.elfsight.com/u/Hanna_Meinhardsdotti)\ **Post date:** [December 13, 2024, 1:02pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/6 "2024-12-13T13:02:06Z")
Sorry! Where is this? Is this in Webflow? or where? I can’t find it? ![Screenshot 2024-12-13 at 13.01.10](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/a/d/ada1ae14676a19b1db6863d8aac4e7b0647217ed.png) ---
**Author:** ![Hanna\_Meinhardsdotti](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@Hanna\_Meinhardsdotti](https://community.elfsight.com/u/Hanna_Meinhardsdotti)\ **Post date:** [December 13, 2024, 1:09pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/7 "2024-12-13T13:09:21Z")
And I have 2 Instagram feed. Also this: [https://www.karisvensson-art.fo/](https://www.karisvensson-art.fo/) I have tried to work it out in Elfsight, but I can’t figure it out? ---
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [December 13, 2024, 1:09pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/8 "2024-12-13T13:09:39Z")
This is a screenshot of the Instagram Feed widget’s settings. You can find your widget in your Elfsight dashboard - [https://dash.elfsight.com/](https://dash.elfsight.com/) ---
**Author:** ![Hanna\_Meinhardsdotti](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@Hanna\_Meinhardsdotti](https://community.elfsight.com/u/Hanna_Meinhardsdotti)\ **Post date:** [December 13, 2024, 1:11pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/9 "2024-12-13T13:11:09Z")
Yes, but what shall I do there? Sorry I can’t find out how to do this? - I am so sorry ☹ ---
**Author:** ![Hanna\_Meinhardsdotti](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@Hanna\_Meinhardsdotti](https://community.elfsight.com/u/Hanna_Meinhardsdotti)\ **Post date:** [December 13, 2024, 1:18pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/10 "2024-12-13T13:18:53Z")
I am soooo greatfull you will help me!! 🥰 ---
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [December 13, 2024, 1:27pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/11 "2024-12-13T13:27:07Z")
On [this page](https://www.karisvensson-art.fo/), you have a 3rd-party widget (Lightwidget), but not Elfsight Instagram Feed: ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/a/b/ab3f9e91149e573c6f8ce07e20de784b903e446a.png) Could you please send me a link to the page with the 2nd Instagram where the issue occurs? ---
**Author:** ![Hanna\_Meinhardsdotti](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@Hanna\_Meinhardsdotti](https://community.elfsight.com/u/Hanna_Meinhardsdotti)\ **Post date:** [December 13, 2024, 1:29pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/12 "2024-12-13T13:29:39Z")
I have got this from Elfsight? So I don’t know what you mean??? Here is the other one: [https://www.christmaschild.fo/](https://www.christmaschild.fo/) ---
**Author:** ![Hanna\_Meinhardsdotti](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@Hanna\_Meinhardsdotti](https://community.elfsight.com/u/Hanna_Meinhardsdotti)\ **Post date:** [December 13, 2024, 1:31pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/13 "2024-12-13T13:31:22Z")
But dear @Max - What shall I do to get it works again? ---
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [December 13, 2024, 1:35pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/14 "2024-12-13T13:35:21Z")
You don’t have any Elfsight widgets installed on these pages. As you can see from the screenshot, it’s Lightwidget: ![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/3X/7/c/7c80b30bf40e895882aafde27b14c3865e6c8bfe.png) I totally understand your frustration, but there’s nothing we can do with it. We recommend you contacting the Lightwidget support. Hopefully, they’ll be able to find a solution for you! Let me know if this clarifies things or if you have any questions left 🙂 ---
**Author:** ![ivanb](https://avatars.discourse-cdn.com/v4/letter/i/958977/32.png) [@ivanb](https://community.elfsight.com/u/ivanb)\ **Post date:** [December 19, 2024, 3:15pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/15 "2024-12-19T15:15:12Z")
Max, your customer support, and patience, and professionalism is amazing. Merry Christmas to you and yours! ---
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [December 19, 2024, 3:53pm UTC](https://community.elfsight.com/t/is-something-wrong-with-the-instagram-widget-today/88799/16 "2024-12-19T15:53:58Z")
I am happy to hear you’re good now! A huge thank you for your kind words and Merry Christmas 😉