# Google reviews not working

**URL:** <https://community.elfsight.com/t/google-reviews-not-working/16762>\
**Category:** General Questions\
**Tags:** google-reviews\
**Created:** [June 26, 2023, 2:55pm UTC](https://community.elfsight.com/t/google-reviews-not-working/16762 "2023-06-26T14:55:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Vlad\_Petoukhov](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/vlad_petoukhov/32/5170_2.png) [@Vlad\_Petoukhov](https://community.elfsight.com/u/Vlad_Petoukhov)\
**Post date:** [June 26, 2023, 2:55pm UTC](https://community.elfsight.com/t/google-reviews-not-working/16762/1 "2023-06-26T14:55:47Z")

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- **Issue description:**  
I’ve created a widget to load Google reviews and they are not loading either by Name and Address or with a link. Here’s the link: [Google Maps](https://goo.gl/maps/K9pfXfu7qHoj715X9)

- **Link to the page with the widget in question:**

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [June 26, 2023, 4:04pm UTC](https://community.elfsight.com/t/google-reviews-not-working/16762/4 "2023-06-26T16:04:05Z")

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Greetings @Vlad_Petoukhov and welcome aboard 👋

Please accept our deepest apologies for the interruption in our widget’s work.

Unfortunately, I have to admit that the widget is experiencing some issues with data collecting which has led to some unpleasant consequences such as inability of collecting reviews.

We realize the urgency of the situation and frustration it brings to our customers. I assure you that our development team is now working on a fix that should eliminate all errors.

Once the fix is applied, I will get back to you with the updates.

Thank you for your patience and understanding 🙏

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [June 28, 2023, 11:27am UTC](https://community.elfsight.com/t/google-reviews-not-working/16762/5 "2023-06-28T11:27:29Z")

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Hi @Vlad_Petoukhov

Thank you for waiting!

The issue is fixed. Please check your widget and let me know how it works 🙂

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [July 23, 2026, 6:59pm UTC](https://community.elfsight.com/t/google-reviews-not-working/16762/6 "2026-07-23T18:59:00Z")

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A post was merged into an existing topic: [Google Reviews not loading [In Progress]](https://community.elfsight.com/t/google-reviews-not-loading-in-progress/169074/4)