# Google Reviews issue!

**URL:** <https://community.elfsight.com/t/google-reviews-issue/9583>\
**Category:** General Questions\
**Tags:** google-reviews\
**Created:** [December 6, 2022, 8:58am UTC](https://community.elfsight.com/t/google-reviews-issue/9583 "2022-12-06T08:58:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Accessori](https://avatars.discourse-cdn.com/v4/letter/a/a9a28c/32.png) [@Accessori](https://community.elfsight.com/u/Accessori)\
**Post date:** [December 6, 2022, 8:58am UTC](https://community.elfsight.com/t/google-reviews-issue/9583/1 "2022-12-06T08:58:45Z")

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Hi everyone!  
I have an issue with Google Reviews widget on my Magento 1 e-commerce.  
The app is correctly installed and it seems that it works because of his pre-loading, but then it won’t seen in any way.  
I just see it on iPhone, but not on Android or Microsoft pc. This is crazy!  
Please help me with this issue!

Thanks in advance,  
Giuseppe

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**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\
**Post date:** [December 6, 2022, 10:18am UTC](https://community.elfsight.com/t/google-reviews-issue/9583/2 "2022-12-06T10:18:31Z")

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Hi @Accessori, I’m really sorry about this issue ☹

I see that you opened a support ticket, and my colleague Ksenia is already working on your request. I do hope everything will be sorted soon 🙏🏻