# Etsy Reviews issue **URL:** \ **Category:** General Questions\ **Created:** [December 12, 2022, 9:40pm UTC](https://community.elfsight.com/t/etsy-reviews-issue/9863 "2022-12-12T21:40:46Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\ **Post date:** [December 12, 2022, 9:40pm UTC](https://community.elfsight.com/t/etsy-reviews-issue/9863/1 "2022-12-12T21:40:46Z")
Dear Elfsight Customers, Our Etsy Reviews are experiencing a temporary malfunction which may result in the missing text in the reviews. We apologize for such inconvenience! Our devs are already working on restoring the widgets to full functionality and will do all their best to fix everything as soon as possible. In the meantime, we can suggest changing your widget’s layout to Badge and disabling the panel with reviews. This way, at least the rating and number of reviews will be visible on the website: ![layout---badge---customize.jpg](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/2X/4/4cb44c5ee623fc9a02f6476e7847b69cb96ee95f.jpeg) ![disable-show-reviews-on-click.jpg](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/2X/5/5438d2248716679b580ccbc827376805e02eeec2.jpeg) Once the issue is fixed, you will be able to change the layout back. We appreciate your patience and understanding 🙏 ---
**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\ **Post date:** [December 16, 2022, 1:56pm UTC](https://community.elfsight.com/t/etsy-reviews-issue/9863/2 "2022-12-16T13:56:54Z")
I’m happy to say that this issue is fixed! All your widgets should be back to normal 🙂 ---
**Author:** ![user1665](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/user1665/32/2148_2.png) [@user1665](https://community.elfsight.com/u/user1665)\ **Post date:** [December 16, 2022, 10:41pm UTC](https://community.elfsight.com/t/etsy-reviews-issue/9863/3 "2022-12-16T22:41:49Z")
I am having problems with the Etsy reviews, which are no longer showing the Author’s photo? Please advise. ---
**Author:** ![user1665](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/user1665/32/2148_2.png) [@user1665](https://community.elfsight.com/u/user1665)\ **Post date:** [December 17, 2022, 8:05am UTC](https://community.elfsight.com/t/etsy-reviews-issue/9863/4 "2022-12-17T08:05:02Z")
Hi Helga, Thank you for your response. However, I am not seeing any of the authors photos on any of our reviews. It is just a generic gray round placeholder. See screenshot. Bling Cartel, Inc Karrie | Customer Service [sales@blingcartel.com](mailto:sales@blingcartel.com) Website: [blingcartel.com](http://blingcartel.com) > **···** > > ---- On Fri, 16 Dec 2022 23:53:17 -0800 [notifications@elfsight.discoursemail.com](mailto:notifications@elfsight.discoursemail.com)[notifications@elfsight.discoursemail.com](mailto:notifications@elfsight.discoursemail.com) wrote ---- > > > > > [Helga](https://community.elfsight.com/u/helga) Community Manager > > > > December 17 | > > > > > > - | - | > > > > Hello, > > > > A [staff member](https://community.elfsight.com/about) reviewed [your post](https://community.elfsight.com/t/etsy-reviews-issue/9863/3) in _Etsy Reviews issue_ and it is now visible. > > > > * * * > > > > [Visit Message](https://community.elfsight.com/t/your-post-is-no-longer-hidden/10058/1) or reply to this email to respond to [Helga](https://community.elfsight.com/u/Helga). > > > > To unsubscribe from these emails, [click here](https://community.elfsight.com/email/unsubscribe/6ac180e95a43d8bc96ddad38f79818855c43eec265142f49682e9fef499acb60). ![IMG_6546.JPG](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/2X/4/4dc8f8c3f21944fe9884203b6f56e3c989319711.jpeg) ---
**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\ **Post date:** [December 19, 2022, 6:51am UTC](https://community.elfsight.com/t/etsy-reviews-issue/9863/5 "2022-12-19T06:51:20Z")
@user1665 I’m really sorry about this bug ☹ We’re already working on this, and I’ll let you know as soon as everything’s back to normal 🙏🏻 Thanks a lot for your patience! ---
**Author:** ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)\ **Post date:** [December 30, 2022, 6:20am UTC](https://community.elfsight.com/t/etsy-reviews-issue/9863/6 "2022-12-30T06:20:31Z")
@user1665 my apologies for the delay in getting back to you here ☹ The issue is fixed, and I do believe everything’s fine on your end, too 🙏🏻