# Error when collecting Google Reviews

**URL:** <https://community.elfsight.com/t/error-when-collecting-google-reviews/117041>\
**Category:** General Questions\
**Tags:** google-reviews\
**Created:** [April 28, 2025, 7:34pm UTC](https://community.elfsight.com/t/error-when-collecting-google-reviews/117041 "2025-04-28T19:34:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![user3053](https://avatars.discourse-cdn.com/v4/letter/u/97f17d/32.png) [@user3053](https://community.elfsight.com/u/user3053)\
**Post date:** [April 28, 2025, 7:34pm UTC](https://community.elfsight.com/t/error-when-collecting-google-reviews/117041/1 "2025-04-28T19:34:06Z")

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Hi @Max

I have exact the same issue, with placeID: ChIJC4zlchZxw0cR6U4Qz4EHe0o  
I also tried using the address, name, and place ID, but each time I received the same error starting with ‘Oops,’ similar to the one shown above

Kind regards

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [April 29, 2025, 10:30am UTC](https://community.elfsight.com/t/error-when-collecting-google-reviews/117041/3 "2025-04-29T10:30:37Z")

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Hi there, @user3053 and welcome to the Community 👋

I deeply apologize for all the inconvenience caused!

Our Google Reviews app is experiencing some technical difficulties and the devs are doing their best to resolve it as soon as possible.

We’ll keep you updated!

Thank you for your patience and understanding 🙏

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [April 30, 2025, 8:08am UTC](https://community.elfsight.com/t/error-when-collecting-google-reviews/117041/4 "2025-04-30T08:08:50Z")

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Hi there, @user3053 👋

The issue is resolved, and the reviews have been successfully collected in your widget.

Please check it out and let me know if it’s fine now 🙂

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**Author:** ![user3053](https://avatars.discourse-cdn.com/v4/letter/u/97f17d/32.png) [@user3053](https://community.elfsight.com/u/user3053)\
**Post date:** [April 30, 2025, 8:24am UTC](https://community.elfsight.com/t/error-when-collecting-google-reviews/117041/5 "2025-04-30T08:24:58Z")

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Thank you so much it is working! Have a nice day! 😄

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [April 30, 2025, 8:29am UTC](https://community.elfsight.com/t/error-when-collecting-google-reviews/117041/6 "2025-04-30T08:29:52Z")

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Awesome, you’re welcome 🙂