Error message in AI Chatbot - no training possible - contact link dead

This is what I see, when logging into my chatbot app to train it:

“There was an error loading the assistant. Please try refreshing the page or check your connection. If the problem persists, contact support.”

The link to “contact support” is dead, as well es the support link under the question icon.

What can I do to work on my bot and train it?

1 Like

Hi there, @Christian_R_S :waving_hand:

I deeply apologize for this inconvenience!

I’ve checked your widget and everything seems to be working fine now, including the support links. Could you please double-check it?

If the issue still persists, please provide me with a screenshot: