Hi,
For the “Customer Information Collection Form” function, I would like to see additional form fields.
Currently, these three are predefined: name, phone number, or email address.
A date field and an additional text field (which can be individually named) would be useful. I would like to use it for entering a time.
This has the advantage that the chatbot would then be ready to accept appointment cancellations.
For this, I would only need the name, date, time, and most importantly, active confirmation to process the information correctly. Currently, I handle this with a contact form, and the bot provides a notification.
Perhaps this could also be combined with this project.
allow-the-chatbot-to-send-and-receive-photos-within-the-conversation