# Booking form: reCAPTCHA is not GDPR compliant

**URL:** <https://community.elfsight.com/t/booking-form-recaptcha-is-not-gdpr-compliant/173280>\
**Category:** General Questions\
**Tags:** appointment-booking\
**Created:** [September 2, 2026, 10:37am UTC](https://community.elfsight.com/t/booking-form-recaptcha-is-not-gdpr-compliant/173280 "2026-09-02T10:37:25Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [September 2, 2026, 11:03am UTC](https://community.elfsight.com/t/booking-form-recaptcha-is-not-gdpr-compliant/173280/3 "2026-09-02T11:03:07Z")

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Hello there, @Norbert_Davidt 👋

Recently, we had to make the reCAPTCHA mandatory for all widget with forms.

We had to make this decision because our widgets were receiving a large number of automated spam submissions. Emails and autoresponses were being sent to non-existent addresses, which caused the email provider to start limiting outgoing messages.

This affected email deliverability for all our customers, so the protection is now enabled by default and **cannot be disabled**. I am so sorry!

You can find more details about the current reCAPTCHA version used in the widgets and how your privacy policy should be updated due to these changes: [Forms: reCAPTCHA Enterprise protection is now enabled](https://community.elfsight.com/t/forms-recaptcha-enterprise-protection-is-now-enabled/170698).

Let me know if this explains things or if you have any questions left 🙂

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_[View the full topic](https://community.elfsight.com/t/booking-form-recaptcha-is-not-gdpr-compliant/173280)._
