Booking form issues

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Hi there, @Ocean_Tours_Tenerife :waving_hand:

We deeply apologize for all the inconvenience!

The issue has been resolved, and the missing confirmation should be delivered to your inbox. Please check it out and let me know if everything is fine now :slightly_smiling_face:

It looks like i am starting to receive the missed forms, although i lost the bookings for not being able to process them in time…

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I totally understand your frustration and genuinely apologize for this situation. Our devs made the necessary steps to prevent the issue from happening in the future.

In the meantime, feel free to contact us here again in case of any other questions.

Thank you for your patience and understanding :folded_hands: