# Background box appearing

**URL:** <https://community.elfsight.com/t/background-box-appearing/108040>\
**Category:** General Questions\
**Tags:** google-maps\
**Created:** [March 19, 2025, 12:07pm UTC](https://community.elfsight.com/t/background-box-appearing/108040 "2025-03-19T12:07:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Bassel](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/bassel/32/59700_2.png) [@Bassel](https://community.elfsight.com/u/Bassel)\
**Post date:** [March 19, 2025, 12:07pm UTC](https://community.elfsight.com/t/background-box-appearing/108040/1 "2025-03-19T12:07:22Z")

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- **Issue description:**  
There is a background dialogue box appearing and double close buttons are appearing!

How can I fix this? I am using the Wordpress plugin.

- **Link to the page with the widget in question:**
- [Get in touch – Midmac Contracting Company W.L.L.](https://www.midmac.net/get-in-touch/)

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [March 19, 2025, 12:44pm UTC](https://community.elfsight.com/t/background-box-appearing/108040/2 "2025-03-19T12:44:30Z")

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Hello @Bassel!

It’s really great to see you on our forum, I hope you will find this space useful 🙂

I however have to mention that this forum is dedicated to [Elfsight cloud apps](https://elfsight.com/), thus we can assist with only cloud apps-related questions here. As far as I see, you’re using our WP standalone plugin, which looks and works differently.

I advise you to send your question at [codecanyon@elfsight.com](mailto:codecanyon@elfsight.com), our team will try their best to provide the answers there 🙌🏻

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**Author:** ![Bassel](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/bassel/32/59700_2.png) [@Bassel](https://community.elfsight.com/u/Bassel)\
**Post date:** [March 22, 2025, 5:49am UTC](https://community.elfsight.com/t/background-box-appearing/108040/4 "2025-03-22T05:49:56Z")

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Hi @Max,

Thank you for your prompt reply.

I have sent an email to the provided address, but I am not getting response.

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [March 24, 2025, 11:17am UTC](https://community.elfsight.com/t/background-box-appearing/108040/5 "2025-03-24T11:17:49Z")

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Hi @Bassel 👋

I’ve reached out to our CodeCanyon Support specialist and he’ll get back to you today 🙂

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**Author:** ![Bassel](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/bassel/32/59700_2.png) [@Bassel](https://community.elfsight.com/u/Bassel)\
**Post date:** [March 24, 2025, 11:34am UTC](https://community.elfsight.com/t/background-box-appearing/108040/6 "2025-03-24T11:34:26Z")

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Hi Max,

That is great news.

Thanks.

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**Author:** ![Max](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/max/32/710_2.png) [@Max](https://community.elfsight.com/u/Max)\
**Post date:** [March 24, 2025, 11:42am UTC](https://community.elfsight.com/t/background-box-appearing/108040/7 "2025-03-24T11:42:53Z")

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You’re always welcome 🙂