# Age Verification widget pops up too much

**URL:** https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981
**Category:** General Questions
**Tags:** getting-started, age-verification
**Created:** [September 1, 2022, 7:51pm UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981 "2022-09-01T19:51:22Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![Jose1](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@Jose1](https://community.elfsight.com/u/Jose1)
#### Post date: [September 1, 2022, 7:51pm UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/1 "2022-09-01T19:51:22Z")

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Every time you go to a new window within the site, the age verification keeps popping back up. It’s an alcohol brand so we need it when folks first arrive, but not every time they navigate to a new page within the site. Someone help!

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### Author: ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)
#### Post date: [September 2, 2022, 7:41am UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/2 "2022-09-02T07:41:41Z")

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Hi @Jose1, happy to see you on our forum! 🙂

I’ve checked your widget, and it seems the cause of the issue is the Remember Visitor option, which is set to 0 days. That means, that a new user sees the popup every time they visit your homepage.

Could you please try to change the value for **Days** option and let me know if it helped?

![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/2X/a/a2f3f685a525397551ea8ed956c26f27a59b5fca.png)

![image](https://us1.discourse-cdn.com/flex020/uploads/elfsight/original/2X/7/7bed014f6194eb1b28c67716bb4a400a717aae81.png)

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### Author: ![Jose1](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@Jose1](https://community.elfsight.com/u/Jose1)
#### Post date: [September 2, 2022, 4:09pm UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/3 "2022-09-02T16:09:52Z")

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Thanks. I’ll try that. But also, wondering if that affects when I get on the site. Then if I go to another page on the site, the pop up pops up again.

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### Author: ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)
#### Post date: [September 7, 2022, 12:30pm UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/8 "2022-09-07T12:30:15Z")

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Hi @Jose1, thank you so much for your patience!

I’ve just got a reply from the developers that the functionality has been altered a bit: now if you set the Remember Visitor Days option to 0, the widget will never ever pop up for the same user.

Thus, the widget will not get appeared for the same user twice.

Please let me know if it helped or if you have other questions 🙂

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### Author: ![Jose1](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@Jose1](https://community.elfsight.com/u/Jose1)
#### Post date: [September 8, 2022, 3:23pm UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/9 "2022-09-08T15:23:45Z")

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Thank you!

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### Author: ![jozef](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/jozef/32/9344_2.png) [@jozef](https://community.elfsight.com/u/jozef)
#### Post date: [November 3, 2022, 1:22am UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/10 "2022-11-03T01:22:48Z")

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Hello Helga,  
my widget still pops up every time I go to another subpage… ☹  
do you know if the issue was solved?

Thanks a lot in advance!

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### Author: ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)
#### Post date: [November 3, 2022, 7:33am UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/11 "2022-11-03T07:33:23Z")

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Hi @jozef, happy to welcome you in our community!

I’m so very sorry about this experience, I’m going to explain things and provide a solution for you here.

Based on the requests we were receiving, Day = 0 option confused our users, as most of them expected it not to remember a site visitor at all, which is quite understandable. In order to make things transparent, we’ve changed its behaviour to show the widget on every page.

However, your use case is also supported – just pick 365 in the Days section and you’re good 🙂

@Jose1 In case this is a crucial change for you, please change your ‘Days’ setting as well so that your widgets keep working as they should.

Please let me know if it helped. And my apologies that I didn’t update you here as soon as this change was implemented 😓

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### Author: ![jozef](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/jozef/32/9344_2.png) [@jozef](https://community.elfsight.com/u/jozef)
#### Post date: [November 3, 2022, 9:15am UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/12 "2022-11-03T09:15:28Z")

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Hi Helga,  
now it works as expected, thanks a lot!

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### Author: ![Helga](https://sea2.discourse-cdn.com/flex020/user_avatar/community.elfsight.com/helga/32/1155_2.png) [@Helga](https://community.elfsight.com/u/Helga)
#### Post date: [November 3, 2022, 9:16am UTC](https://community.elfsight.com/t/age-verification-widget-pops-up-too-much/3981/13 "2022-11-03T09:16:17Z")

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@jozef thank you for the update, happy to hear that you’re good! 😍
